This Privacy Policy ("Policy") sets forth the collection and usage policies and practices for personally identifiable and other information that apply to The Client Genie website. By going beyond the website's homepage or participating in the website's services ("Services"), you are deemed to have consented to the policies and practices described in this Policy.


The Client Genie LLC ("The Client Genie") may collect and process the following data about you:

·         Information that you provide by filling in forms on our site,, and any related sites. This includes information provided at the time of registering to use our site, subscribing to our Service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

·         When you register for The Client Genie, we ask for your name and email address and ask you to create a user name and password. Members who sign up for the free account are not required to enter credit card information. If you sign up for a Basic or Premium plan we ask for your credit card information and billing address.

·         Your email addresses if you communicate with us via e-mail. If you contact us, we may keep a record of that correspondence.

·         When you register for The Client Genie, we ask for your name and email address and ask you to create a user name and password. Members who sign up for the free account are not required to enter credit card information. If you sign up for a Basic or Premium plan we ask for your credit card information and billing address.

·         Information volunteered by you regarding your experiences using The Client Genie system. We may ask you to complete surveys that we use for research purposes, although you have no obligation to respond to them.

·         Details of transactions you carry out through our site and of the fulfilment of your orders.

·         Any data you save to our site.

We also collect non-personal aggregate information such as traffic data, location data, weblogs and other communication data for research and development purposes.


The information we collect is used in the context of providing the Service or to improve the user experience of our Web pages and the quality of our Service. Specifically, The Client Genie uses collected information for the following general purposes: identification and authentication, products and services provision, billing, contact, services improvement, and research.

The information we collect is not shared with, rented or sold to others except under the following circumstances:

·         In order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The Client Genie Terms of Service, or as otherwise required by law.

·         To comply with a governmental entity request or with any legal proceeding or process, or if we believe in good faith that such release is necessary in order to protect the rights, property or safety of The Client Genie, our users or other third parties.

·         To provide information, products or services you have requested or when we have your permission, or with The Client Genie business partners or organizations or individuals that The Client Genie employs or engages to perform functions for the site or for the Services, including, but not limited to site hosting entities, web servers or credit card processors.

·         If The Client Genie is acquired by or merged with another company. In this event, The Client Genie will notify you via email, in-system alerts and/or with prominent notices on The Client Genie website before information about you is transferred and becomes subject to a different privacy policy.


The Client Genie and/or its licensors own the code, databases, and all rights to the The Client Genie application. You retain all rights to your data. We use third party vendors to provide hosting, necessary hardware, software, financial processing, networking, storage, and related technology.

To protect the security of personal information submitted to us, The Client Genie follows generally accepted industry standards both during transmission and after the information is received. All information you provide to us is stored on secure servers. When you enter sensitive information, i.e. your credit card number, that information is encrypted using secure socket layer technology (SSL).

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. If you choose to share your password, i.e. with a virtual assistant, you do so at your own risk. You may change your password at any time by going to your Account page.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. We strive to use commercially acceptable means to protect your personal information. However, we cannot guarantee its absolute security. The Client Genie has no liability for disclosure of your information, whether due to errors, unauthorized and improper acts, or otherwise. If you have further questions about security measures we use at The Client Genie, please email us at support at


Cookies are required to use The Client Genie Service. If your browser is set to refuse cookies, the The Client Genie application will not work.

A cookie is a small amount of data, which often includes an anonymous unique identifier. Cookies are sent to your browser from a web site's computers and stored on your computer's hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us:

·         To store information about your preferences, and so allow us to customize our site according to your individual interests and preferences.

·         To recognize you when you return to our site.

We use cookies to record current session information, but do not use permanent cookies.


The Client Genie may disclose personally identifiable information under special circumstances, such as to comply with court orders or when your actions violate the Terms of Service. Please be advised that if you associate your name or other personally identifiable information with the user name you create for an account, your activities on the site may be identifiable to third parties.


The Client Genie reserves the right to modify or update this Policy at any time. If we make significant changes to this Policy, we will notify you via the News tab on the Dashboard, prominently displayed on The Client Genie website and/or via email.


The Site and the Services is not directed to children under the age of 13, and The Client Genie does not knowingly collect or use any information from children under the age of 13.



Any questions about this Privacy Policy should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it..

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